Scalable, customizable web phone system

Our call center platform allows businesses to easily set up and scale their web phone systems. Make, receive and manage calls from anywhere in the world
Scalable, customizable web phone system
Our Call Center product enables you to:
Make Browser CallsMake and receive calls on the web, from and to anywhere in the world. With no internet, configure calls to be automatically forwarded to regular phones
Configure Call CentersInstantly set up unlimited virtual call centers for your business. Scale your agents easily, and track their performance. Assign callers to specific agents to improve customer service
Make Unlimited CallsIncrease your revenue collections by automating thousands of promotional and transactional calls to be made at the right time. Make bulk calls with the same number to increase credibility and success rate
Features
Local NumbersInstantly buy local phone numbers
IVRVisually configure call logic using a web interface
Browser CallsMake and receive calls on the browser, from anywhere in the world
Record CallsRecord, download and analyze calls
VoicemailRecord and play back voice messages
Call ConferenceAdd multiple participants to a call
Call ControlHold, mute and transfer received calls
Call ForwardingForward calls to other agents or phone numbers
Call FiltersSet up a blacklist or whitelist for your virtual numbers
Business HoursEasily configure working hours for your call center
Pricing
Phone Numbers
TypeSet-up FeeMonthly FeeDeposit Fee
Regular LandLineNoneKES 2,000None
Regular Safaricom LineNoneKES 3,000None
Virtualizing existing phone numberKES 3,000KES 3,000None
Toll FreeKES 25,000KES 20,000KES 50,000
PremiumKES 25,000KES 25,000None
Regular number
Call DirectionRate per minute
InboundNo charge
OutboundKES 4.0
Toll-Free number
Call DirectionRate per minute
InboundKES 6.0
Premium number
Call DirectionRate per minute
InboundSet own rate (minimum KES 10)
Charges per Agent
NumberCharge per Agent per Month
0 - 10KES 1,500
More than 10KES 1,000
Phone Numbers
TypeSet-up CostMaintenance Cost
RegularUGX 250,000UGX 45,000
PremiumN/AN/A
Toll FreeUGX 250,000UGX 200,000
Regular Calls
Call DirectionRate (per minute)
InboundUGX 75
OutboundUGX 350
Toll Free Calls
Call DirectionRate (per minute)
InboundUGX 300
Phone Numbers
TypeSetup & Monthly Maintenance Cost
RegularNGN 10,000
PremiumN/A
Toll FreeN/A
Per-Minute Call Cost
DirectionRate (NGN)
InboundNGN 8
OutboundNGN 20
Per-User Charges
NumberCharge per User per Month
Upto 10NGN 5,500
More than 10NGN 3,690
Regular Calls
Call DirectionRate (per minute)
InboundUSD 0.02
OutboundUSD 0.5
Toll Free Calls
Call DirectionRate (per minute)
InboundUSD 0.5
OutboundUSD 0.2
Phone Numbers
TypeSet-up Cost & Maintenance
RegularUSD 30
PremiumN/A
Toll FreeUSD 50
Regular Calls
Call DirectionRate (per minute)
InboundN/A
OutboundN/A
Toll Free Calls
Call DirectionRate (per minute)
InboundUSD 0.3
OutboundUSD 0.3
Phone Numbers
TypeSet-up Cost & Maintenance
RegularUSD 30
PremiumN/A
Toll FreeUSD 50
Regular Calls
Plan NameAll
InboundUSD 0.03
OutboundUSD 0.05
Phone Numbers
TypeSetup & Monthly Cost
RegularUSD 30